Assistant Community Manager
Miamisburg, OH Miamisburg, OH Full-time Full-time Estimated:
$37.
6K - $47.
6K a year Estimated:
$37.
6K - $47.
6K a year 1 day ago 1 day ago 1 day ago Description:
Homestead Companies is a fully integrated real estate company with in-house development, construction, management, and investment opportunities in multifamily, student housing, and active 55
living.
We have over 8,500 student housing beds and over 2,000 multifamily units located in Ohio, Pennsylvania, Mississippi, South Carolina, and Texas with our corporate office in Columbus, OH.
Homestead offers an exceptional company culture by providing a supportive and fun working environment and promoting a healthy work-life balance.
We appreciate the vital role each team member plays and we offer highly competitive salaries.
In addition, our exceptional benefits package for full-time employees includes:
3 Weeks PTO First Year Medical, Dental and Vision Insurance 401K After 3 Months, employer match up to 4%, immediately vested Employee Referral Program Property Rental Discount Employee Assistance Program and more! MISSION To provide the best resident life experience possible.
VISION To continue to grow as developers, builders and operators and create a place where the best choose to work, residents choose to live, and investors choose to trust.
VALUES Every day, these Values drive the culture of all our efforts.
Together, we commit to:
Say It, Support It , Grow It, Own It, Do The Right Thing What You'll Do:
As an Assistant Community Manager, you will contribute to all aspects of leasing production at your property as well as perform management and administrative functions to ensure the property is performing at its highest potential.
Your
Responsibilities:
Participate in all aspects of the leasing process which includes ensuring all leads are properly entered into Entrata, contacted, and followed up on; greeting prospects and providing tours; closing the sale; assisting prospects through the application and lease process, including ensuring the proper preparation and execution of the lease agreement and all screening procedures; monitoring and participating in the resident renewal process, and ensuring the model and all tour routes are maintained to the highest standard of cleanliness.
Ensure that both individual and group leasing targets are achieved for the community and proactively communicate and work with the Property Manager through both opportunities and threats.
Ensure both individual and team knowledge of the competitive landscape of the market by shopping competitors and keeping updated records of all offerings within the market.
Establish an in-depth understanding of the property including selling points of the site and frequent objections from prospects, site leasing trends, traffic patterns, and product availability.
Provide support and assistance to all customer service efforts at the community, including dealing with escalated resident complaints.
Coordinate and participate in site marketing efforts and events to gain prospects and retain residents.
Other tasks as directed and assigned.
Who You Are:
A sales ninja.
You know what it takes to slay leases and can effectively close the sale.
You share your knowledge to influence others to impact the bottom line.
You set leasing goals for yourself and the team and are laser focused on achieving them.
A customer service guru.
You understand how successful customer service is delivered and train others to approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations.
You personally take responsibility for and quickly rectify mistakes and train others to respond to complaints in a timely and empathetic manner.
A supportive team player.
You work effectively with others and go above and beyond to support the needs of your fellow coworkers.
You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.
A masterful executor.
You get things done.
You fervently plan to meet deadlines and achieve goals.
You manage tasks in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
A detail oriented individual.
You pay attention to the small things that make a big difference.
You look at information with a discerning eye to ensure its accuracy.
You understand the importance of editing and proofreading your work to ensure it's done right.
Requirements:
What you will need to be successful in this role:
3 years experience in property management Strong leasing ability Strong leadership skills Excellent customer service skills and ability to connect with residents Social Media experience (targeted marketing and advertising) Ability to work within budget and have solid practices for raising income and lowering expenses Experience in preparing monthly variance reporting Experience with Entrata is a plus Self-motivated and goals-driven.
Estimated Salary: $20 to $28 per hour based on qualifications.
$37.
6K - $47.
6K a year Estimated:
$37.
6K - $47.
6K a year 1 day ago 1 day ago 1 day ago Description:
Homestead Companies is a fully integrated real estate company with in-house development, construction, management, and investment opportunities in multifamily, student housing, and active 55
living.
We have over 8,500 student housing beds and over 2,000 multifamily units located in Ohio, Pennsylvania, Mississippi, South Carolina, and Texas with our corporate office in Columbus, OH.
Homestead offers an exceptional company culture by providing a supportive and fun working environment and promoting a healthy work-life balance.
We appreciate the vital role each team member plays and we offer highly competitive salaries.
In addition, our exceptional benefits package for full-time employees includes:
3 Weeks PTO First Year Medical, Dental and Vision Insurance 401K After 3 Months, employer match up to 4%, immediately vested Employee Referral Program Property Rental Discount Employee Assistance Program and more! MISSION To provide the best resident life experience possible.
VISION To continue to grow as developers, builders and operators and create a place where the best choose to work, residents choose to live, and investors choose to trust.
VALUES Every day, these Values drive the culture of all our efforts.
Together, we commit to:
Say It, Support It , Grow It, Own It, Do The Right Thing What You'll Do:
As an Assistant Community Manager, you will contribute to all aspects of leasing production at your property as well as perform management and administrative functions to ensure the property is performing at its highest potential.
Your
Responsibilities:
Participate in all aspects of the leasing process which includes ensuring all leads are properly entered into Entrata, contacted, and followed up on; greeting prospects and providing tours; closing the sale; assisting prospects through the application and lease process, including ensuring the proper preparation and execution of the lease agreement and all screening procedures; monitoring and participating in the resident renewal process, and ensuring the model and all tour routes are maintained to the highest standard of cleanliness.
Ensure that both individual and group leasing targets are achieved for the community and proactively communicate and work with the Property Manager through both opportunities and threats.
Ensure both individual and team knowledge of the competitive landscape of the market by shopping competitors and keeping updated records of all offerings within the market.
Establish an in-depth understanding of the property including selling points of the site and frequent objections from prospects, site leasing trends, traffic patterns, and product availability.
Provide support and assistance to all customer service efforts at the community, including dealing with escalated resident complaints.
Coordinate and participate in site marketing efforts and events to gain prospects and retain residents.
Other tasks as directed and assigned.
Who You Are:
A sales ninja.
You know what it takes to slay leases and can effectively close the sale.
You share your knowledge to influence others to impact the bottom line.
You set leasing goals for yourself and the team and are laser focused on achieving them.
A customer service guru.
You understand how successful customer service is delivered and train others to approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations.
You personally take responsibility for and quickly rectify mistakes and train others to respond to complaints in a timely and empathetic manner.
A supportive team player.
You work effectively with others and go above and beyond to support the needs of your fellow coworkers.
You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.
A masterful executor.
You get things done.
You fervently plan to meet deadlines and achieve goals.
You manage tasks in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
A detail oriented individual.
You pay attention to the small things that make a big difference.
You look at information with a discerning eye to ensure its accuracy.
You understand the importance of editing and proofreading your work to ensure it's done right.
Requirements:
What you will need to be successful in this role:
3 years experience in property management Strong leasing ability Strong leadership skills Excellent customer service skills and ability to connect with residents Social Media experience (targeted marketing and advertising) Ability to work within budget and have solid practices for raising income and lowering expenses Experience in preparing monthly variance reporting Experience with Entrata is a plus Self-motivated and goals-driven.
Estimated Salary: $20 to $28 per hour based on qualifications.
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